Pulse may collect information about you your identity and personal preferences as they relate to our products. Personal information we may typically collect includes your name, company name, company website, postal address, email address, telephone number, etc. There are a number of different ways that Pulse receives and collects personal information from you. These may include:
When you email or write to us, you may provide us with your name, contact details, and other personal information in your message.
You may provide us with personal information when you contact us to request assistance with registering our products or information that you would like to receive about them.
From time to time we may contact you directly by mail, email or telephone informing you about upgrades, new products, promotions or special offers that you told us you were interested in receiving. When responding to one of these campaigns, you may provide us with personal information. If you want to stop receiving promotional and information materials from us, you can follow the unsubscribe instructions at the bottom of each email, change your preferences by signing into your account through our website using your credentials (email address and password)
Upon registration of a Pulse product, you will be asked to provide information that we will use to record you as an owner of a Pulse product and to assist us in providing you with service and information.
When you install and use Pulse products, we may use information about your browser type, operating system, hardware, other software on your system, IP address and services that you use so that we can facilitate, evaluate and assist your use of our products and services.
If you wish to purchase any Pulse products over the telephone we will require sufficient information to complete your purchase including your credit card and shipping information.
From time to time we may conduct surveys in respect of our products and services. Participation in our surveys is optional. However, if you respond to one of our surveys, you may provide us with personal information about you. Unless you otherwise consent, we will only use this information to determine the types of offers, products or services that may be of interest to you and to operate and improve our product and services offerings.
Pulse may use your personal information for the following purposes:
Information you provide upon registration will be used to keep a record of your product license. Pulse will also use this information to inform you of any upgrades, new products, promotions or other information that may be of interest to you.
We may send you newsletters that provide you with articles and information that we believe may be of interest to you.
It is important for us to receive feedback from our customers about our products and any features they would like to see in future products. As such, we may use your personal information to contact you about our products and to inform you of upgrades, promotions and new products that may be of interest to you.
We may use the information you provide us with for our own internal statistical and analytical purposes, to evaluate and enhance users' experience of the Site by identifying customer preferences and purchasing trends that we may use for marketing purposes and in respect of operations and development.
We may contact you to ensure that the information we have in our records is still correct, to add additional information or to communicate with you about an outstanding transaction.
Whenever you enter our website or access any on-line information through a Pulse product, our web server automatically collects and aggregates information ("Automatic Information") in respect of your visit. Automatic Information may include URLs or domains of referring websites, browser type, operating system, the pages that you access and the date and time of your visit. Automatic Information collected by Pulse is used for statistical and marketing purposes.
We use Automatic Information to help us improve our understanding of our users and their preferences. We also use it to assist us in arranging relevant advertising, commercial opportunities and competitions. Automatic Information we collect also helps us to develop our website and audit its use. Furthermore, Pulse may share Automatic Information with its co-branding partners in order to improve the content, banners and promotions that you and other users will see on our websites and in our products.
Please refer to Pulse’s Affiliate companies section described above
We may share the information that you have provided to us with subsidiaries and affiliated companies of Pulse, as described above in the section titled Pulse’s Affiliate companies section.
As a registered Pulse customer, you have the opportunity to receive news and special offers from Pulse and certain third parties who we think may offer products or services that would be of interest to you.
Although we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or other legal process or to protect Pulse’s, our users' or third parties' rights, property or safety.
We maintain reasonable physical, electronic and procedural safeguards to protect your personal information. While no data transmission over the Internet is 100% secure from intrusion, we have used and will continue to use commercially reasonable efforts to ensure the protection of your personal information.
A cookie is a text-only string of information that a website transfers to the cookie file of the browser of your computer's hard disk so that the website can remember who you are and other details. Cookies may be set by a website or originate with third parties, such as advertisers. A cookie itself is not designed or intended to read any information from a user's computer (other than the contents of the cookie). A cookie is simply an identifier used by the website that originally placed it on your hard drive. The actual contents of the cookie information can be retrieved by the same server to identify the computer and subsequently to customize, track, or regulate the use of a site based on information stored on the host server.
Pulse’s website may have communities, newsgroups, blogs, or other forums that permit individuals to interact online. Some of these forums may allow you to post a profile picture, share your gender and age and display your user name or real name (if you choose to display it). Any information you post in online forums will be made public and Pulse cannot control nor is it responsible for the use any third parties may make of this information.
Pulse’s websites are a general audience site that are neither designed nor intended to collect personal information from children who are under the age of 13. Pulse does not sell products for purchase by children. We do not knowingly request personal information from anyone under the age of 13 without verifiable parental consent. We encourage parents and guardians to supervise and join their children in exploring the Internet and to help us protect their privacy by instructing them not to provide personal information over the Internet without parental permission. Parents should additionally be aware of a growing variety of software capable of filtering online information to reflect their own choices and guidelines.
We take reasonable steps to ensure that the information that we receive from you is accurate and kept up to date.. You can change your preferences at any time by signing into your account through our website with your credentials (email address and password) and updating your information
If you do not want to be contacted for product, service or marketing initiatives, or if you would like to be removed from any direct marketing initiatives, corporate surveys, telemarketing or direct mail or e-mail lists, or if you would otherwise like to limit our use or disclosure of your personal information, please contact us at firstname.lastname@example.org
Pulse offers you various methods to opt out of receiving communications generated by Pulse. For example, you may "unsubscribe" from emails by following the process listed in the email to unsubscribe.
Updated: November 2012