Pulse Microsystems - Embroidery Software Solutions

BY VISITING PULSE'S WEBSITES, OR BY USING OR PURCHASING THE PRODUCTS AND SERVICES OFFERED BY PULSE, YOU ACCEPT THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY AND CONSENT TO PULSE'S USE OF YOUR INFORMATION IN THE MANNER DESCRIBED IN THIS PRIVACY POLICY.

INFORMATION THAT PULSE COLLECTS

Pulse may collect information about you your identity and personal preferences as they relate to our products. Personal information we may typically collect includes your name, company name, company website, postal address, email address, telephone number, etc. There are a number of different ways that Pulse receives and collects personal information from you. These may include:

Communications From You

When you email or write to us, you may provide us with your name, contact details, and other personal information in your message.

Customer Support

You may provide us with personal information when you contact us to request assistance with registering our products or information that you would like to receive about them.

Email/Direct Mail Campaigns

From time to time we may contact you directly by mail, email or telephone informing you about upgrades, new products, promotions or special offers that you told us you were interested in receiving. When responding to one of these campaigns, you may provide us with personal information. If you want to stop receiving promotional and information materials from us, you can follow the unsubscribe instructions at the bottom of each email, change your preferences by signing into your account through our website using your credentials (email address and password)

Registration of Products

Upon registration of a Pulse product, you will be asked to provide information that we will use to record you as an owner of a Pulse product and to assist us in providing you with service and information.

Installation and Use of Products

When you install and use Pulse products, we may use information about your browser type, operating system, hardware, other software on your system, IP address and services that you use so that we can facilitate, evaluate and assist your use of our products and services.

Purchases

If you wish to purchase any Pulse products over the telephone we will require sufficient information to complete your purchase including your credit card and shipping information.

Surveys

From time to time we may conduct surveys in respect of our products and services. Participation in our surveys is optional. However, if you respond to one of our surveys, you may provide us with personal information about you. Unless you otherwise consent, we will only use this information to determine the types of offers, products or services that may be of interest to you and to operate and improve our product and services offerings.

PURPOSES FOR WHICH PULSE USES INFORMATION

Pulse may use your personal information for the following purposes:

Product Registration

Information you provide upon registration will be used to keep a record of your product license. Pulse will also use this information to inform you of any upgrades, new products, promotions or other information that may be of interest to you.

Newsletters

We may send you newsletters that provide you with articles and information that we believe may be of interest to you.

Information About Pulse Products

It is important for us to receive feedback from our customers about our products and any features they would like to see in future products. As such, we may use your personal information to contact you about our products and to inform you of upgrades, promotions and new products that may be of interest to you.

Internal Analysis

We may use the information you provide us with for our own internal statistical and analytical purposes, to evaluate and enhance users' experience of the Site by identifying customer preferences and purchasing trends that we may use for marketing purposes and in respect of operations and development.

Updating information

We may contact you to ensure that the information we have in our records is still correct, to add additional information or to communicate with you about an outstanding transaction.

Pulse's Affiliate companies

Pulse products are provided through a large network of distributors/collaborators/affiliates. By signing up on the Pulse website, or purchasing a Pulse product, or registering online for a security key, you have given Pulse and its affiliate companies permission to share this data within the network of affiliates, so they can contact you and provide you with updates, promotions, etc. To the extent personal information is collected by a third-party collaborator, we will use reasonable commercial efforts to advise you of this fact, and all information collected by such collaborator will be governed by the collaborator's privacy policy.

AUTOMATICALLY COLLECTED INFORMATION

Whenever you enter our website or access any on-line information through a Pulse product, our web server automatically collects and aggregates information ("Automatic Information") in respect of your visit. Automatic Information may include URLs or domains of referring websites, browser type, operating system, the pages that you access and the date and time of your visit. Automatic Information collected by Pulse is used for statistical and marketing purposes.

We use Automatic Information to help us improve our understanding of our users and their preferences. We also use it to assist us in arranging relevant advertising, commercial opportunities and competitions. Automatic Information we collect also helps us to develop our website and audit its use. Furthermore, Pulse may share Automatic Information with its co-branding partners in order to improve the content, banners and promotions that you and other users will see on our websites and in our products.

FACEBOOK

Pulse offers Facebook users the opportunity to interact with their friends and share information on Facebook. If you elect to link your account with us with your Facebook account, you grant us permission to post information to your Facebook account and to access your Facebook profile information, and to use this information in accordance with this privacy policy. Please refer to Facebook's privacy policy for information concerning how Facebook handles your personal information and to the privacy settings in your Facebook account to manage your preferences relating to your Facebook account.

SHARING OF INFORMATION WITH THIRD PARTIES

Please refer to Pulse's Affiliate companies section described above

Affiliates and Subsidiaries

We may share the information that you have provided to us with subsidiaries and affiliated companies of Pulse, as described above in the section titled Pulse's Affiliate companies section.

Promotional Offers

As a registered Pulse customer, you have the opportunity to receive news and special offers from Pulse and certain third parties who we think may offer products or services that would be of interest to you.

LEGAL DISCLOSURE

Although we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or other legal process or to protect Pulse's, our users' or third parties' rights, property or safety.

SECURITY

We maintain reasonable physical, electronic and procedural safeguards to protect your personal information. While no data transmission over the Internet is 100% secure from intrusion, we have used and will continue to use commercially reasonable efforts to ensure the protection of your personal information.

COOKIES

A cookie is a text-only string of information that a website transfers to the cookie file of the browser of your computer's hard disk so that the website can remember who you are and other details. Cookies may be set by a website or originate with third parties, such as advertisers. A cookie itself is not designed or intended to read any information from a user's computer (other than the contents of the cookie). A cookie is simply an identifier used by the website that originally placed it on your hard drive. The actual contents of the cookie information can be retrieved by the same server to identify the computer and subsequently to customize, track, or regulate the use of a site based on information stored on the host server.

We may make use of cookies on our website. We use cookies to allow us to automate the access and the data entry functions of our website and to correlate online ordering information for purchases you may make while at the website (if any), tailor our website to your preferences or interests, or customize promotions or marketing. In addition, cookies allow us to track use of our website to determine those areas which are useful or popular and those that are not thereby enabling us to improve and update our website effectively. Approved advertising partners or other online services collaborators from Collaborative Programs may use their own cookies.

Most web browsers can either alert you to the use of cookies or refuse to accept cookies entirely. You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of the website if cookies are disabled.

LINKS

We may offer links from our website to other websites (which may be hosted by third parties that we choose to offer co-branded products with or by unrelated companies) which we think may be of interest to you. Third party websites are not governed by this privacy policy and Pulse makes no representation as to their practices for dealing with your personal information. We recommend that you check the privacy policy of any website at the beginning of your visit to determine its practices.

COMMUNITY, NEWGROUPS, BLOGS AND OTHER INTERACTIVE LOCATIONS

Pulse's website may have communities, newsgroups, blogs, or other forums that permit individuals to interact online. Some of these forums may allow you to post a profile picture, share your gender and age and display your user name or real name (if you choose to display it). Any information you post in online forums will be made public and Pulse cannot control nor is it responsible for the use any third parties may make of this information.

CHILDREN

Pulse's websites are a general audience site that are neither designed nor intended to collect personal information from children who are under the age of 13. Pulse does not sell products for purchase by children. We do not knowingly request personal information from anyone under the age of 13 without verifiable parental consent. We encourage parents and guardians to supervise and join their children in exploring the Internet and to help us protect their privacy by instructing them not to provide personal information over the Internet without parental permission. Parents should additionally be aware of a growing variety of software capable of filtering online information to reflect their own choices and guidelines.

ACCESS, MODIFICATION AND ACCURACY OF INFORMATION

We take reasonable steps to ensure that the information that we receive from you is accurate and kept up to date.. You can change your preferences at any time by signing into your account through our website with your credentials (email address and password) and updating your information

If you do not want to be contacted for product, service or marketing initiatives, or if you would like to be removed from any direct marketing initiatives, corporate surveys, telemarketing or direct mail or e-mail lists, or if you would otherwise like to limit our use or disclosure of your personal information, please contact us at privacy@pulsemicro.com

BUSINESS TRANSFERS

The information that is collected by Pulse is considered to be an asset. In the event that Pulse, any affiliated company, division or portions of its assets are acquired by another company, such information may be one of the transferred assets. If so, the acquiring company may only use your information in ways consistent with this privacy policy (or any subsequent policy in effect at the time information is collected from you). We note that information submitted or collected after a transfer may be subject to a new privacy policy adopted by the successor company.

INTERNATIONAL TRANSFER

Your information may be transferred to and stored on computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside of Canada and choose to provide information to us, you should be aware that Pulse may transfer your personal information to Canada and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to such transfer.

CHANGES TO PRIVACY POLICY

We are always looking for ways to improve our business and our practices. Consequently, our policies will continue to evolve. As such, Pulse reserves the right to alter this privacy policy from time to time. Changes to this policy will be posted to our website. We encourage you to visit our privacy page from time to time to view our most current privacy policy.

CONTACT US

Pulse offers you various methods to opt out of receiving communications generated by Pulse. For example, you may "unsubscribe" from emails by following the process listed in the email to unsubscribe.


Updated: November 2012