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AnnTheGran Web Site
	Account
		1.1.1		How can I contact you?
		1.1.2		How do I view my account information?
		1.1.3		What if I change my email address?
	Ann's Club
		1.2.1		How do I renew my Ann's Club membership?
		1.2.2		How will I receive my Ann's Club Goodies?
	Custom Digitizing
		1.3.1		How can I get a certain picture digitized?
	Downloading and Web Site Questions
		1.4.1		1. I do not see the pages and images on the web site properly. 2. Sometimes when I download orders or free stuff they download with a .asp extension instead of .zip or .exe.
		1.4.2		Why do I get an 'ActiveX control: Macromedia Flash Player 7 from Macromedia', installation warning?
		1.4.3		Downloading Files from Website
		1.4.4		I can't get (your) web site to open.
		1.4.5		Winzip - Not a valid archive
		1.4.6		Within the website, I can’t see the scroll bars.
	E-mails
		1.5.1		Why am I not getting my e-mails?
	Orders
		1.6.1		I did not receive an Order Confirmation. What do I do ?
		1.6.2		Can I change or cancel my order?
		1.6.3		How and when are order confirmations sent out?
		1.6.4		How do I check my Order?
		1.6.5		How do I place an international order?
		1.6.6		How does shipping work?
		1.6.7		How does the Ordering Process work?
	Products
		1.7.1		Hoop Mate FAQs
		1.7.2		How do embroidery alphabets work?

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